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MerusCase

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Tuesday, March 18, 2014

Savvy support: I don't have time for this!

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To keep your firm functional and punctual, MerusCase keeps track of just about every activity with an exact timestamp. You can see exactly when messages were sent and received, when activities were created, when events are scheduled, and when billable time was recorded. 

Accurate timestamps are essential for everyday tasks. If, for example, your system clock is an hour behind and you have a depo scheduled in the MerusCase calendar for 10:30, you might miss it when your event reminder pops up an hour late. Clocks that are off by many hours or even days can cause trouble when making invoices and ledger items, where wrong invoice dates and billing periods could cost the firm hundreds or even thousands of dollars if rejected for inaccuracy. 

MerusCase's servers update their time automatically from dedicated time servers linked to atomic clocks and GPS satellites. Modern operating systems (Windows, Mac OSX, most distributions of Linux) periodically update their clocks from the same servers, so it's pretty rare for our users to see this error message. 

Some computers, however, may have time syncing turned off, or have an internet connectivity problem which prevents the computer from reaching these time servers. Computers have their own internal clocks, but when Daylight Savings Time rolls around, these instantly become an hour early or an hour late.

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Posted by MerusCase on Tuesday March 18, 2014 0 Comments

Labels: Uncategorized

Monday, March 17, 2014

What's New in MerusCase (Version 3.14159265 Pi Release)

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The latest release of MerusCase includes:

Upcoming Birthdays Report:
Includes address and language information, making it easier to use the report as the foundation of a mail merge to envelopes or postcards.

Criminal cases now have a Charges tab:
Record the details of the arrest.

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Posted by MerusCase on Monday March 17, 2014 0 Comments

Labels: Releases, Engineering

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