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Friday, September 01, 2023

JET-Filers - EAMS Intermittently Unavailable 5:00 PM Friday 09/01/2023 - 5:00 AM Tuesday 09/05/2023

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TO ALL JET USERS: 

EAMS WILL BE INTERMITTENTLY UNAVAILABLE from 5:00 PM, Friday, September 1, 2023, through 5:00 AM, Tuesday, September 5, 2023, to allow OTech and OIS EAMS Teams to perform system maintenance updates. 

  • ·         This outage will include access to EAMS and JET Filing. 
  • ·         Some error messages will be delayed. 
  • ·         EDEX, and ETL will not be available September 1-3, 2023. 
  • ·         QME, eCPR, OSIPO, MPN, and RTWSP will not be available. 

·         The Refund App, Public Information and Lien Search Tools will not be impacted. 

The EAMS application and JET Filing will be fully accessible on Tuesday, September 5, 2023, after 5:00 AM. 

 

Action required: 

On Friday, September 1, 2023, STOP JET submissions to SAFE by 5:00 PM. . 

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Posted by MerusCase on Friday September 01, 2023 0 Comments

Labels: Releases, General Announcements

Monday, August 21, 2023

Limited Customer Support & Success - August 23rd - 25th, 2023

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Our office will be closed and Support & Success will be limited on Wednesday, August 23rd through Friday, August 25th for a company event. We will resume normal business hours on Monday, August 28th at 8am PST.

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Posted by MerusCase on Monday August 21, 2023 2 Comments

Labels: Releases, General Announcements

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