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Friday, December 06, 2013

FAQ: What Happens to My Stuff If the President of Merus Gets Hit by a Bus

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When I left off last time, I mentioned that prospective MerusCase users have been asking our president, Johnny Fuery, what happens to their stuff if he gets run over by a bus.  Given that one of the foremost duties of any attorney is to safeguard client confidentiality, I can certainly understand why they would want to know the answer to this (unthinkable, tragic, eerie, etc.) hypothetical question. In addition, some MerusCase users are subject to enhanced regulatory requirements, such as the  Health Insurance Portability and Accountability Act (HIPAA). Indeed, the concern extends beyond just confidentiality, as attorneys must ensure that client files entrusted to a vendor will be secure from destruction or degradation – whether due to a natural disaster, system failure, sabotage or dissolution of the company – and that they must be able to retrieve the data in a form that’s usable in the event of a catastrophic event.  But, what’s with the bus?  Why always the bus scenario?  Don't they know that Johnny is extremely nimble and acrobatic? He'd definitely be able to dodge an oncoming bus.  
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Posted by MerusCase on Friday December 06, 2013 0 Comments

Labels: HIPAA

Thursday, December 05, 2013

Savvy Support: (Old) Ghosts in the Machine

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Many of our current firms previously used other case management systems like A1Law or Tritek before they switched to MerusCase. Their reasons for switching to Merus can vary (lower costs/overhead, better reliability, web access), but one common element across these legacy systems is migration: we can import case and contact data from most major systems to ours.

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Posted by MerusCase on Thursday December 05, 2013 0 Comments

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