When a new firm signs on to MerusCase, their correspondence is converted into templates to be used and reused across all of their cases. Many of these templates won't change over time, however, some of them will need to be updated occasionally. Most of our clients will elect to rely on our expertise, asking us to make these changes for them. A few, though, will take it upon themselves to make these changes.

When first opening a letter which has been saved as a template, one may be taken aback at the range of merge fields, which, put simply, function as placeholders for information to be filled in later, in our case by merging a letter within Merus. There are a wide range of these merge fields available, giving one the breadth and depth necessary to create any letter they may possibly need, however, I want to focus on one set in particular, the address block.

The address block fields are available for any party or company available in Merus, such as an employer, an applicant, or a claims adjuster to name a few. It is a quick, and handy, alternative to inserting each component of a party's address individually, however, there are a few things to keep in mind when using it.