Monday,
October
28,
2013
Savvy Support: Manual Uploads Versus SaveToMerus Uploads
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| The SaveToMerus button in Word 2010 for Windows |
Support for us is as much about responding to clients who contact us as it is about us reaching out to clients when we notice something that might be giving them trouble. Last week, MerusCase Support received some auto-generated notifications indicating failed SaveToMerus updates from a particular firm, so we began to investigate.
Read MoreSunday,
October
27,
2013
New Feature: Workflow | Release 3.1
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My previous post entitled Embracing Change attempted to shed some light on the types of responses we receive from our users whenever we release new features within the application. I concluded the post by asking our users to grow with us and to give the changes in Merus a chance.
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