Friday,
October
25,
2013
Savvy Support: Restricted IP Address
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This morning, the Merus support team received a call from one of our users stating they couldn't log in. Normally, this type of phone call stems from the user forgetting his/her password. All passwords are not visible to us and are completely private so whenever this happens, we usually need to reset his/her password.
Read MoreTuesday,
October
15,
2013
Proactive Support, Merus Style
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Paul Bertucci, a valued member of the MerusCase support team, sent this out at around 6pm tonight (with the private portions removed, of course):
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