Multi-Factor Authentication (MFA) is now live in MerusCase allowing firms to proactively strengthen firm’s cyber security. MFA is an authentication method that requires users to provide two or more verification factors to gain access to MerusCase. This additional layer of security ensures all of your confidential case and client information is kept secured and protected from third parties while reducing the possibility of a breach. 

Administrators in MerusCase can now choose to enable MFA for all users in their firm, or only select users. Once MFA is enabled for a user, they will be immediately logged out and required to set up MFA for their individual accounts. Let’s explore how it works. 

Using our new Special Handling Comments, your firm can ensure that important information is always relayed to your staff and will never be missed again. 

Administrators in MerusCase can now add Special Handling Comments to cases. These comments can be whatever you’d like; for example, you may want to communicate to your staff that a certain party on the case should only be contacted at certain times. Or you may want to communicate the desired way to bill for the case. 

Once the Special Handling Comments are added, an alert will appear on the screen every time any user clicks into that case. The alert will contain the notes added by the administrator. The Special Handling Comments improve communication across departments and ensure that all users at your firm see essential information.

Embrace a new and easy way to accept online payments! Today, MerusCase is excited to announce the launch of MerusPay — our seamless in-house payments experience that allows your firm to get paid quickly and compliantly without ever leaving MerusCase. 

Today, MerusCase along with the broader Paradigm team is thrilled to announce that we have teamed up with a new investment partner, Francisco Partners, to drive further innovation and growth within our product, team and infrastructure. With more than $25 billion in assets under management and a track record of investing in more than 300 technology companies over the last two decades, Francisco Partners is one of the most active and longstanding technology-focused investment firms in the world.

“It is November 1, 1991, the last day of the first part of my life,” Jo Ann Beard writes in her essay, The Fourth State of Matter. The line comes a little after halfway through her essay; the first ten pages of the piece talk about her dying dog, her impending divorce, her home life, the squirrels in her attic, her work. The scenes are rendered in perfect mundanity, completely innocuous in their routine simplicity. How many stories have we heard about a lost love, a dying pet? It is a pain we, as readers, listeners, and spectators, are used to. We follow her journey as best we can, conditioned by years of our own heartbreak and the heartbreak of those closest to us. We offer sympathetic noises and empathy, readying ourselves for what we see coming: the divorce. The death of her dog.